Guest-Experience Server Assistant

Regis Corporation; Mequon (WI); On-site; USD 16,531 - 24,796; Full time

Job summary

Lowlands Group Restaurant is seeking a Server Assistant who plays a crucial role in delivering exceptional guest experiences. You will support servers by ensuring food quality, delivering items promptly, and keeping the front-of-house organized to help ensure satisfaction for every guest.

Strong communication, teamwork, and a professional attitude are essential as you learn menu details, assist with guest requests, and help maintain service speed during busy shifts.

Qualifications

• Ability to work well with others.
• Strong customer service skills.
• Clear and effective communication.
• Maintain professionalism at all times.
• Ongoing development of food & beverage knowledge.

Responsibilities

• Serve as a food quality inspector to ensure final product meets standards before delivering to guests.
• Deliver food items promptly to maintain optimum temperature.
• Demonstrate menu knowledge and greet guests at the table.
• Match food items to guests and communicate guest requests to servers/bartenders.
• Provide friendly, attentive customer service and maintain service speed.
• Keep front-of-house neat and organized and assist with opening, running and closing duties.

Skills

Team Player

Team Communication

Performs assigned tasks

Food & beverage knowledge

Customer Service Skills

Professionalism

Clear communication

Teamwork

Multi-tasking

Job description

Lowlands Group Restaurant is seeking a Server Assistant who plays a crucial role in delivering exceptional guest experiences. You will support servers by ensuring food quality, delivering items promptly, and keeping the front-of-house organized to help ensure satisfaction for every guest.

Strong communication, teamwork, and a professional attitude are essential as you learn menu details, assist with guest requests, and help maintain service speed during busy shifts.