Guest Experience Server (AM Shift)

Tandem Hospitality Group; Lexington (KY); On-site; USD 19,000 - 22,000; Full time

Job summary

Tandem Hospitality Group is hiring a Restaurant Server in Lexington, KY for an AM shift. The role focuses on delivering an outstanding dining experience, greeting guests warmly, and accurately taking orders while maintaining impeccable service standards.

Experience in food and beverage is preferred. You will handle table setups, wine service, cash/credit transactions, and supportive duties across front-of-house operations. Join a team committed to guest satisfaction and hospitality excellence.

Qualifications

• 1 year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, courtesy, and teamwork
• Punctuality and reliable attendance are required
• Experience with computers and POS systems (MS Office/Google, Micros, Aloha, etc.) and reservation software (Open Table)
• Physical ability to push/pull up to 25 pounds and perform fast-paced tasks

Responsibilities

• Greet all customers warmly and ensure a positive dining experience from start to finish
• Adhere to grooming and appearance standards
• Prepare dining tables for service and ensure condiments are stocked
• Take guest food and beverage orders accurately
• Know current menu choices and deviations
• Manage table assignments and communicate guest needs to the kitchen
• Open and pour wine tableside and handle revenue transactions
• Perform cleaning and restocking duties and assist with special events
• Answer phones with proper etiquette and maintain positive relationships with coworkers and guests
• Bus tables and assist with kitchen prep or plating as needed
• Clean front of house areas and ensure smooth service

Job description

Tandem Hospitality Group is hiring a Restaurant Server in Lexington, KY for an AM shift. The role focuses on delivering an outstanding dining experience, greeting guests warmly, and accurately taking orders while maintaining impeccable service standards.

Experience in food and beverage is preferred. You will handle table setups, wine service, cash/credit transactions, and supportive duties across front-of-house operations. Join a team committed to guest satisfaction and hospitality excellence.