Guest Experience Server

The Crescent Hotels Group; Redwood City (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Crescent Hotels & Resorts in Redwood City, CA seeks a friendly server to greet guests and take orders per our standards. You will handle POS transactions, answer menu questions, and ensure plates meet appearance and temperature standards while supporting teammates to deliver outstanding guest experiences.

Excellent English communication and a professional demeanor are essential. The role requires standing/walking for extended periods and lifting up to 30 lbs; punctuality and teamwork are valued.

Qualifications

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Must be able to withstand prolonged periods of standing and/or walking.
• Ability to lift at least 30 lbs.

Responsibilities

• Greet and serve guests according to service manual.
• Take and serve guest orders promptly.
• Do all necessary set-up side work as assigned.
• Answer guest questions about the menu.
• Operate the electronic cash register/P.O.S. system.
• Check food before serving it to guest to ascertain that appearance, temperature and portions meet hotel standards.
• Perform any other job related duties as assigned.

Skills

English communication

Team player

Professional appearance

Guest interaction

Customer service

Physical stamina

Job description

Crescent Hotels & Resorts in Redwood City, CA seeks a friendly server to greet guests and take orders per our standards. You will handle POS transactions, answer menu questions, and ensure plates meet appearance and temperature standards while supporting teammates to deliver outstanding guest experiences.

Excellent English communication and a professional demeanor are essential. The role requires standing/walking for extended periods and lifting up to 30 lbs; punctuality and teamwork are valued.