Guest Experience Server

F1 Arcade; Philadelphia (Philadelphia County); On-site; USD 16,531 - 27,552; Full time

Job summary

F1 Arcade in Philadelphia is seeking a Server to deliver warm, engaging service in a high-energy venue, ensuring guests feel welcomed and well cared for.

You will learn the menu, coordinate with hosts and kitchen, and help create memorable experiences through accurate order delivery and friendly interaction.

This role emphasizes teamwork, attentiveness, and a guest-focused mindset.

Qualifications

• Guest-focused mindset aimed at delivering memorable experiences.
• Clear and confident communication with guests and team members.
• Attention to detail in taking and delivering orders and setup.
• Team-oriented approach to support hosts, bartenders, runners, and other servers.
• Adaptability to fast-paced environments while maintaining service quality.
• Demonstrates integrity and professionalism as a brand ambassador.

Responsibilities

• Provide warm, engaging, and knowledgeable service to all guests.
• Ensure prompt and accurate delivery of food and beverages.
• Anticipate guest needs and personalize service to enhance their visit.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Maintain a clean, organized, and fully stocked service area.
• Communicate effectively with kitchen and bar to ensure timely orders.
• Collaborate with hosts, bartenders, runners, and fellow servers for smooth service.

Skills

Guest-focused

Strong communication

Attention to detail

Team-oriented

Adaptability

Integrity & professionalism

Core values

Job description

F1 Arcade in Philadelphia is seeking a Server to deliver warm, engaging service in a high-energy venue, ensuring guests feel welcomed and well cared for.

You will learn the menu, coordinate with hosts and kitchen, and help create memorable experiences through accurate order delivery and friendly interaction.

This role emphasizes teamwork, attentiveness, and a guest-focused mindset.