Guest Experience Server — Fast-Paced Arcade Bar

F1® Arcade; Philadelphia (Philadelphia County); On-site; USD 9,643 - 11,020; Full time

Job summary

F1® Arcade in Philadelphia is hiring a Server to deliver exceptional hospitality and a memorable guest experience. You will provide warm, engaging service, ensure accurate order delivery, and stay attentive to guest needs in a high-energy venue.

Key responsibilities include maintaining a clean service area, following opening to closing procedures, collaborating with hosts, bartenders, and teammates, and applying product knowledge to upsell and inform guests.

Qualifications

• Experience delivering warm, attentive service in a guest-focused environment.
• Ability to explain menu items, take accurate orders, and upsell where appropriate.
• Excellent communication with guests and teammates to ensure smooth service.
• Demonstrates integrity, professionalism, and brand ambassador behavior.
• Wollows to uphold F1 Arcade core values during busy shifts.

Responsibilities

• Provide warm, engaging, and knowledgeable service to all guests.
• Ensure prompt and accurate delivery of food and beverages.
• Anticipate guest needs and personalize service to enhance their visit.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Maintain a clean, organized, and fully stocked service area.
• Follow service standards including opening, running, and closing duties.
• Communicate with kitchen and bar to ensure timely order delivery.
• Collaborate with hosts, bartenders, runners, and other servers.

Skills

Guest-focused

Communication

Attention to detail

Team oriented

Adaptability

Integrity

Core values

Job description

F1® Arcade in Philadelphia is hiring a Server to deliver exceptional hospitality and a memorable guest experience. You will provide warm, engaging service, ensure accurate order delivery, and stay attentive to guest needs in a high-energy venue.

Key responsibilities include maintaining a clean service area, following opening to closing procedures, collaborating with hosts, bartenders, and teammates, and applying product knowledge to upsell and inform guests.