Guest Experience Server

Restaurants, Inc.; Omaha (NE); In loco; USD 17.000 - 28.000; Tempo pieno

Descrizione del lavoro

Restaurants, Inc. in Omaha is seeking a friendly, energetic server to join our team.

You will greet guests within a minute of seating, work with teammates, and introduce yourself by name while showcasing menu options and upsell dessert or after-dinner drinks. You will serve food and drinks courteously, ensure accurate orders, handle alcohol responsibly, manage tables, keep spaces clean, and report concerns to management.

Competenze

• Must be 19 years old to serve alcohol or as state regulations dictate.
• Must have friendly and outgoing personality and demeanor.
• Must be a problem solver and have the ability to keep calm under pressure.
• Able to multitask and stay organized in a fast paced environment.
• Able to perform physical requirements.

Mansioni

• Greet guests within one minute of being seated
• Work in a team environment and communicate well with guests and fellow Team Members
• Introduce yourself by name and provide great salesmanship thru menu presentation and suggestive selling
• Serve the guests food and beverages in a courteous and timely manner
• Provide responsible alcohol service adhering to the company policies and state and local regulations
• Ring in orders correctly and in a timely fashion to allow appropriate ticket times
• Seat guests and answer the phone when Host staff not present or available
• Pre-bus tables in your section and surrounding sections. Abide by full hands in and full hands out mentality
• Run food, refill beverages and complete running side work throughout the shift
• Offer every guest an after dinner drink or dessert every time
• Perform correct and timely cash outs for guests
• Bus and reset tables in a timely fashion in compliance with trained timing specifications
• General cleanliness i.e. floors, restrooms, doors and windows
• Complete side work duties
• Observe guests and report any concerns or complaints to Management prior to the guest leaving
• Give sincere final greetings to guests and invite them to return

Conoscenze

Friendly demeanor

Outgoing personality

Customer service

Team player

Multitasking

Descrizione del lavoro

Restaurants, Inc. in Omaha is seeking a friendly, energetic server to join our team.

You will greet guests within a minute of seating, work with teammates, and introduce yourself by name while showcasing menu options and upsell dessert or after-dinner drinks. You will serve food and drinks courteously, ensure accurate orders, handle alcohol responsibly, manage tables, keep spaces clean, and report concerns to management.