Guest-Experience Server

Arlo Hotels; New York (NY); On-site; USD 12,899 - 18,372; Full time

Job summary

Arlo Hotels in New York City is seeking a Restaurant Server to directly influence guest experience by delivering attentive service and coordinating between front of house and kitchen.

You will take orders, input into POS, and ensure timely service while maintaining cleanliness and safety. The role requires 1–2 years of customer service, a TIPS certification, and a professional, guest‑focused approach. $11.35 per hour.

Qualifications

• 1–2 years of customer service experience preferred.
• Ability to stand for long periods of time (up to 5 hours).
• TIPS certification is required.

Responsibilities

• Take guests’ food and beverage orders and make recommendations.
• Input orders accurately into the POS system.
• Maintain open communication with managers and other departments.
• Ensure timely service and attentiveness during shifts.
• Adhere to health and safety guidelines and cleanliness standards.
• Acknowledge all guests and handle concerns professionally.

Skills

Customer service

Guest interaction

Communication

Job description

Arlo Hotels in New York City is seeking a Restaurant Server to directly influence guest experience by delivering attentive service and coordinating between front of house and kitchen.

You will take orders, input into POS, and ensure timely service while maintaining cleanliness and safety. The role requires 1–2 years of customer service, a TIPS certification, and a professional, guest‑focused approach. $11.35 per hour.