Guest Experience Server

Pizza Inn; Hickory (NC); On-site; USD 22,000 - 34,000; Full time

Job summary

Pizza Inn in Hickory, NC is seeking a friendly Server team member who will ensure a smooth dining experience by greeting guests, taking orders, and delivering food and beverages promptly.

You will work closely with kitchen and front-of-house staff, maintain clean stations, handle cash transactions, and support guests with menu knowledge while upholding Pizza Inn's standards of service and hospitality.

Qualifications

• Must be organized, flexible, and detail-oriented.
• Ability to effectively communicate with other employees.
• Must have basic math skills, and have the ability to handle money accurately.
• Must be pleasant, personable, and friendly.
• Sense of urgency.

Responsibilities

• Greets guests and presents them with the menu. Informs guests of specials and menu changes, suggestively sells, and answers questions regarding food, beverages, and service
• Takes food orders from guests and relays to kitchen staff
• Prepares and delivers beverage orders
• Serves courses from kitchen and service areas promptly, and garnishes items with proper presentation prior to serving
• Assists in stocking workstation, bussing tables, and resetting tables
• Processes guest’s orders to ensure all items are prepared properly and on a timely basis
• Communicates with other employees to ensure guest satisfaction with the food and service
• Assists in other areas of the restaurant when needed
• Completes opening and/or closing checklists
• Perform other related duties, as assigned by company management
• In 1958, two Texas brothers opened the first Pizza Inn across from the Southern Methodist University campus in Dallas. As word spread of the restaurant’s exceptional pizza and friendly service, so did Pizza Inn locations across the Heartland. From 1960-1990, taste buds across the southeastern and southwestern U.S. were able to experience first-hand the made-from-scratch crispy, crackery Original Thin crust, and tangy signature sauce that are still hallmarks of the Pizza Inn brand today. For more than 60 years, Pizza Inn has prided ourselves on freshness and innovation, introducing the Taco Pizza in 1979, the first dessert “Pizzert” pizza in 1986 and the chain’s hallmark Bacon Cheeseburger Pizza by the 1990s. We’re still cooking up fresh ideas to this day and are committed to bringing our best pizza to the table, every time.

Skills

Organization

Communication

Detail-oriented

Customer service

Sense of urgency

Job description

Pizza Inn in Hickory, NC is seeking a friendly Server team member who will ensure a smooth dining experience by greeting guests, taking orders, and delivering food and beverages promptly.

You will work closely with kitchen and front-of-house staff, maintain clean stations, handle cash transactions, and support guests with menu knowledge while upholding Pizza Inn's standards of service and hospitality.