Guest-Focused Team Member — Fast, Friendly Service

America's Pizza Company, LLC; Hickory (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Pizza Hut in Hickory, NC is seeking a Team Member to support daily restaurant operations and guest experience. You will follow training processes, deliver fast service, and uphold brand standards while assisting with food prep and sidework.

The role emphasizes customer-first service, teamwork, and maintaining a positive restaurant culture. Join us to contribute to guest satisfaction and a welcoming environment.

Qualifications

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• Shoulder 2 Shoulder and Learning Zone Courses Completed

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Skills

Customer Maniac

Customer Service Passion

Shoulder Courses

Job description

Pizza Hut in Hickory, NC is seeking a Team Member to support daily restaurant operations and guest experience. You will follow training processes, deliver fast service, and uphold brand standards while assisting with food prep and sidework.

The role emphasizes customer-first service, teamwork, and maintaining a positive restaurant culture. Join us to contribute to guest satisfaction and a welcoming environment.