Guest Experience Server

Concord Hospitality - The Waymark Hotel; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability options

401(k) with match

Discounted room rates

Training opportunities

Career advancement

Job summary

Concord Hospitality - The Waymark Hotel in Chattanooga is seeking a friendly server to provide warm, attentive service to guests throughout their dining experience. You will take orders accurately, communicate clearly, and maintain a clean, stocked workstation while staying calm during busy periods.

If you value great guest service, teamwork, and flexibility, join us for growth and career development. We offer competitive wages, comprehensive benefits, and opportunities to advance within

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods or unusual events.
• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders while communicating clearly and pleasantly.
• Maintain consistent attendance and punctuality.

Skills

Customer service

Communication

Guest satisfaction

Teamwork

Flexibility

Tools

POS system

Job description

Concord Hospitality - The Waymark Hotel in Chattanooga is seeking a friendly server to provide warm, attentive service to guests throughout their dining experience. You will take orders accurately, communicate clearly, and maintain a clean, stocked workstation while staying calm during busy periods.

If you value great guest service, teamwork, and flexibility, join us for growth and career development. We offer competitive wages, comprehensive benefits, and opportunities to advance within