Guest Experience Server

Paycom - ATS; Cedar Rapids (IA); On-site; USD 24,000 - 36,000; Full time

Job summary

Paycom - ATS in Cedar Rapids, IA, is seeking a restaurant server to ensure an exceptional dining experience. You will greet guests, upsell items, and provide attentive service in a team environment.

Responsibilities include serving food and drinks, handling alcohol service, taking accurate orders, assisting with seating and phones, bussing and running food, and maintaining cleanliness. Requires standing for long periods and effective communication in English.

Qualifications

• Must be at least 18 years old to serve alcohol.
• Friendly, outgoing personality with a positive demeanor.
• Strong problem-solving skills and ability to stay calm under pressure.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to communicate clearly in English.

Responsibilities

• Greet guests within one minute of seating and work in a team setting.
• Introduce yourself by name and demonstrate menu knowledge with suggestions.
• Serve food and beverages courteously, accurately, and promptly.
• Provide responsible alcohol service per policy and regulations.
• Enter orders promptly; assist with seating and answering phones when needed.
• Bus tables, run food, refill drinks, and complete side work.
• Process payments accurately and promptly; maintain cleanliness of assigned areas.
• Monitor guest satisfaction and report concerns to management.
• Close with a sincere farewell and invite guests to return.

Skills

Teamwork

Salesmanship

Multitasking

English proficiency

Job description

Paycom - ATS in Cedar Rapids, IA, is seeking a restaurant server to ensure an exceptional dining experience. You will greet guests, upsell items, and provide attentive service in a team environment.

Responsibilities include serving food and drinks, handling alcohol service, taking accurate orders, assisting with seating and phones, bussing and running food, and maintaining cleanliness. Requires standing for long periods and effective communication in English.