Guest Experience Server

Paycom - ATS; Ankeny (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Paycom - ATS in Ankeny, IA is seeking a friendly server to deliver an exceptional dining experience. You will greet guests, take orders, and upsell menu items while providing attentive service.

Role includes serving, handling payments, maintaining cleanliness, and ensuring compliant alcohol service. You will work in a fast-paced team environment and strive to exceed guest expectations throughout each shift.

Qualifications

• Greet guests promptly and warmly as they are seated and throughout service.
• Work effectively in a team and communicate clearly with guests and teammates.
• Introduce yourself by name and demonstrate menu knowledge to upsell items.

Responsibilities

• Greet guests within one minute of seating.
• Take and relay accurate orders to kitchen/bar using the POS.
• Serve food and beverages courteously and promptly.
• Provide responsible alcohol service per policies and regulations.
• Enter orders promptly to the POS system and follow terminal guidelines.
• Assist with seating and answer phones when hosts are unavailable.
• Bus tables and run food; maintain a clean, stocked section.
• Process guest payments accurately and promptly.
• Maintain dining room, BOH, restrooms, and entry cleanliness.
• Monitor guest satisfaction and report concerns to management.
• Give a sincere farewell and invite guests to return.

Skills

Guest service

Teamwork

Salesmanship

Alcohol service

Order entry

Cash handling

Communication

Multitasking

Tools

POS system

Cash register

Order terminal

Job description

Paycom - ATS in Ankeny, IA is seeking a friendly server to deliver an exceptional dining experience. You will greet guests, take orders, and upsell menu items while providing attentive service.

Role includes serving, handling payments, maintaining cleanliness, and ensuring compliant alcohol service. You will work in a fast-paced team environment and strive to exceed guest expectations throughout each shift.