Guest Experience Server

Hyatt Hotels Corporation; Arlington, Northern (VA, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a hospitality professional to host and serve guests at the Wild Dunes Resort property in Isle of Palms, SC. The role focuses on providing exceptional drinks and dining experiences, upselling F&B options, and maintaining high grooming and service standards.

The position requires at least 2 years in hotel operations and a relevant Hospitality or Tourism degree or diploma. Strong customer service, communication, and interpersonal skills are essential for success.

Qualifications

• Minimum 2 years work experience in hotel operations.
• Relevant degree or diploma in Hospitality or Tourism management.

Responsibilities

• Host and serve all guests, ensuring an exceptional drinking and dining experience.
• Maintain grooming and hygiene standards and good rapport with colleagues.
• Handle opening/closing procedures, cash and card payments, and inventory.
• Upsell and cross-sell Food & Beverage options.

Skills

Customer service

Communication skills

Interpersonal skills

Upselling

Education

Diploma in Hospitality or Tourism Management

Job description

Hyatt Hotels Corporation is seeking a hospitality professional to host and serve guests at the Wild Dunes Resort property in Isle of Palms, SC. The role focuses on providing exceptional drinks and dining experiences, upselling F&B options, and maintaining high grooming and service standards.

The position requires at least 2 years in hotel operations and a relevant Hospitality or Tourism degree or diploma. Strong customer service, communication, and interpersonal skills are essential for success.