Guest Experience Host, Food & Beverage Service

Hyatt Hotels Corporation; Arlington, Northern (VA, KY); Hybrid; USD 30,000 - 54,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a flexible Front Office associate at Wild Dunes Resort in Isle of Palms, SC, to provide courteous, professional and personalized guest service, rotating through subdepartments of the Rooms division as needed.

You will welcome guests, handle check-in/out, upsell hotel services, balance cash, and ensure smooth handovers between shifts, with emphasis on guest satisfaction and high grooming standards.

Qualifications

• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are required.

Responsibilities

• Welcome guests and ensure an exceptional staying experience.
• Handle check-in/check-out, upsell services, and balance cash.
• Coordinate with supervisors and other departments for guest satisfaction.

Skills

Customer service

Interpersonal skills

Communication

Grooming standards

Education

Hospitality diploma/degree

Job description

Hyatt Hotels Corporation is seeking a flexible Front Office associate at Wild Dunes Resort in Isle of Palms, SC, to provide courteous, professional and personalized guest service, rotating through subdepartments of the Rooms division as needed.

You will welcome guests, handle check-in/out, upsell hotel services, balance cash, and ensure smooth handovers between shifts, with emphasis on guest satisfaction and high grooming standards.