Guest Experience Host – Warm Welcome, Upsell & Service

Hyatt Hotels Corporation; South Carolina; On-site; USD 24,000 - 28,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a friendly Greeter for Wild Dunes Resort in Isle of Palms, SC. You will welcome guests, manage seating, and assist guests with reservations while delivering attentive service in a fast-paced resort setting.

You will maintain knowledge of resort amenities, upsell services, and provide guest information to ensure a memorable experience for each visitor.

Qualifications

• Must have excellent communication skills.
• Must be able to read, write and speak English.
• Must be professional in appearance and demeanor.

Responsibilities

• Plan and coordinate timely seating of guests.
• Greets incoming guests.
• Takes reservations in person and over the phone.
• Clears and resets tables according to restaurant standards.
• Upsells other resort services and amenities to guests.
• Provides general resort information for guests.
• Maintains up-to-date knowledge of resort amenities and events.

Skills

Excellent communication

English language

Professional appearance

Job description

Hyatt Hotels Corporation is seeking a friendly Greeter for Wild Dunes Resort in Isle of Palms, SC. You will welcome guests, manage seating, and assist guests with reservations while delivering attentive service in a fast-paced resort setting.

You will maintain knowledge of resort amenities, upsell services, and provide guest information to ensure a memorable experience for each visitor.