Guest Experience & Sales Specialist — Flexible Schedule

Nordstrom Inc; Indianapolis (IN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO

Merchandise Discount

EAP

Job summary

Nordstrom, Inc. is seeking team members for Nordstrom Rack to deliver a fast-paced, customer-centric shopping experience.

Roles span Sales, Customer Service, Stock, and Fulfillment with opportunities to work across areas to keep the store clean, organized and inviting for customers and colleagues alike. Employees engage in quick-reaction service, help customers through multiple checkout platforms, maintain merchandising standards, and participate in programs like Nordstrom Rewards.

Responsibilities

• Work with the team to ensure the salesfloor stays runway ready and is sized and filled through re-merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
• Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
• Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
• Demonstrate expertise in all technologies used in the store environment
• Adhere to all operational, merchandise and asset protection standards
• Promote initiatives like our Nordstrom Rewards program

Job description

Nordstrom, Inc. is seeking team members for Nordstrom Rack to deliver a fast-paced, customer-centric shopping experience.

Roles span Sales, Customer Service, Stock, and Fulfillment with opportunities to work across areas to keep the store clean, organized and inviting for customers and colleagues alike. Employees engage in quick-reaction service, help customers through multiple checkout platforms, maintain merchandising standards, and participate in programs like Nordstrom Rewards.