Guest Experience & Sales Specialist

Chapter; West Des Moines (IA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Employee discounts on services and products

Ongoing training and professional development

Supportive people-first culture

Job summary

Chapter in West Des Moines is seeking a passionate Guest Service Sales Specialist to enhance the customer journey by building relationships and guiding guests towards personalized treatment plans. This role combines hospitality with consultative sales in a collaborative studio environment.

The ideal candidate has 1–3 years of experience in sales or a related field, excellent communication skills, and a friendly demeanor. Join the Chapter team and contribute to delivering a premium guest experience.

Qualifications

• 1–3+ years of experience in sales or guest-facing environment.
• Strong consultative sales skills and relationship-building abilities.
• Flexible availability including evenings and weekends.

Responsibilities

• Welcome guests with professionalism and enthusiasm.
• Conduct consultations to understand guest goals.
• Drive sales performance through memberships and rebooking.

Skills

Sales experience

Relationship-building skills

Communication skills

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Scheduling systems

CRM platforms

POS software

Job description

Chapter in West Des Moines is seeking a passionate Guest Service Sales Specialist to enhance the customer journey by building relationships and guiding guests towards personalized treatment plans. This role combines hospitality with consultative sales in a collaborative studio environment.

The ideal candidate has 1–3 years of experience in sales or a related field, excellent communication skills, and a friendly demeanor. Join the Chapter team and contribute to delivering a premium guest experience.