Guest Experience & Sales Specialist

Drybar Shops; Bedford (NH); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Competitive pay (14–24+ per hour)

Paid training

Flexible schedules

Free blowouts

Discounts on products and tools

Flexible dress code

Positive shop culture

Job summary

Drybar is a blow dry-only bar focused on delivering premium client experiences. The Sales Associate/Customer Service Rep role emphasizes greeting clients, managing bookings, and contributing to a fast-paced, high-energy environment.

Candidates should have strong customer service skills, prior POS familiarity, and a willingness to work weekends. This role offers training, flexible schedules, and employee perks in a vibrant bar-like atmosphere.

Qualifications

• Experience in a fast paced, customer service centric environment.
• Previous experience with Point-of-Sale (POS) Systems strongly preferred.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem solving and troubleshooting skills.
• Must have weekend availability.

Responsibilities

• Lead the client experience from check-in to check-out, ensuring standards are upheld and visits feel seamless, elevated, and memorable.
• Actively engage with clients throughout their visit—creating connection and an exceptional experience.
• Set a fun, positive, high-energy shop atmosphere—hosting a party every day.
• Manage reservations and client profiles; troubleshoot booking issues and optimize the schedule.
• Support stylists by assisting with tools and maintaining shop flow behind the scenes.
• Keep the shop clean and organized with daily side work and merchandise restocking.

Skills

Customer service

POS systems

Multitasking

Fast paced environment

Weekend availability

Tools

Point-of-Sale (POS) Systems

Job description

Drybar is a blow dry-only bar focused on delivering premium client experiences. The Sales Associate/Customer Service Rep role emphasizes greeting clients, managing bookings, and contributing to a fast-paced, high-energy environment.

Candidates should have strong customer service skills, prior POS familiarity, and a willingness to work weekends. This role offers training, flexible schedules, and employee perks in a vibrant bar-like atmosphere.