Guest Experience & Sales Leader | Yoga Studio

ALO; Houston (TX); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Employee discount

Free wellness club membership

Medical, dental & vision plans

401k matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

ALO in Houston seeks a Sales & Service Manager to lead the store's guest experience and business targets. You will drive sales initiatives, manage a frontline team, and partner with the General Manager on budgeting and planning.

The role emphasizes coaching, cross-functional collaboration, and maintaining brand standards while delivering outstanding customer service throughout shifts.

Qualifications

• 3-5 years of retail or related leadership experience.
• Strong interpersonal and communication skills, verbal and written.
• Ability to manage multiple tasks in a changing environment.
• Experience with budgeting, reporting, and sales metrics.

Responsibilities

• Lead Sales & Service team to deliver exceptional guest experience.
• Partner with General Manager to drive sales strategy and execution.
• Oversee scheduling and workforce planning to ensure floor coverage.
• Coach and develop team members to improve performance and guest connections.
• Represent the business in meetings and manage store budgets and metrics.

Skills

Leadership

Customer service

MS Office

Communication

Sales strategy

Coaching & feedback

Budgeting & analytics

Scheduling

Tools

MS Office

Job description

ALO in Houston seeks a Sales & Service Manager to lead the store's guest experience and business targets. You will drive sales initiatives, manage a frontline team, and partner with the General Manager on budgeting and planning.

The role emphasizes coaching, cross-functional collaboration, and maintaining brand standards while delivering outstanding customer service throughout shifts.