Guest Experience & Sales Lead - Wellness Studio

ALO; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

ALO employee discount

Wellness Club membership

Medical, dental, vision

401K with company match

Monthly store incentives

Clothing allowance

Free yoga classes at Sanctuaries

Job summary

ALO is seeking a Sales & Service Lead to elevate the guest experience on the floor, coach team members, and drive sales initiatives. The role emphasizes client relationships, data-driven decisions, and cross-functional collaboration to create a sanctuary-like shopping environment.

Ideal candidates have 2+ years in sales, strong leadership, and superb communication. The position is full-time, on-site at our Atlanta store, with opportunities for growth and participation in company perks.

Qualifications

• 2+ years in a client-centric, sales environment
• Proven leadership with decision-making
• Values feedback and willingness to give feedback
• Self-motivated with a results focus
• Excellent interpersonal and written communication skills
• Aligns with ALO's Guiding Principles
• Constant movement in store areas; physical lift up to 50 pounds
• Ability to stand, move, and climb as needed

Responsibilities

• Lead an exceptional guest experience on the floor through guest connection and product education; coach team members
• Continue to build client relationships with customers daily
• Analyze reports to inform strategy; implement action plans to address gaps and growth opportunities
• Ensure effective sales floor coverage with workforce planning and selling initiatives

Skills

Leadership

Client relations

Feedback culture

Self-motivated

Interpersonal skills

Guiding principles

Movement & mobility

Physical stamina

Store operations

Job description

ALO is seeking a Sales & Service Lead to elevate the guest experience on the floor, coach team members, and drive sales initiatives. The role emphasizes client relationships, data-driven decisions, and cross-functional collaboration to create a sanctuary-like shopping environment.

Ideal candidates have 2+ years in sales, strong leadership, and superb communication. The position is full-time, on-site at our Atlanta store, with opportunities for growth and participation in company perks.