Guest Experience & Sales Lead (Retail)

Event Network, LLC; Jacksonville (FL); On-site; USD 36,000 - 42,000; Full time

Job summary

Event Network, LLC is seeking a Key Holder to support daily store operations and work with the management team to deliver exceptional guest experiences. You will handle sales, merchandising, restocking, and store procedures in a fast-paced environment.

The role emphasizes customer service excellence, attention to promotional activities, and adherence to company policies and loss prevention standards. Weekend availability and a friendly demeanor are essential for success.

Qualifications

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales
• Position requires flexible availability, including weekends, holidays, morning and evening shifts.

Responsibilities

• Greets store guests and offers assistance to provide quality guest service.
• Practice suggestively selling to create and increase sales.
• Knowledgable about products, sales, KPI goals, and promotions.
• Maintain presentation standards and restock merchandise as needed.
• Process transactions accurately in the cash register system.

Skills

Retail supervision

Guest service mindset

Upselling / suggestive selling

Flexibility (weekends/holidays)

Job description

Event Network, LLC is seeking a Key Holder to support daily store operations and work with the management team to deliver exceptional guest experiences. You will handle sales, merchandising, restocking, and store procedures in a fast-paced environment.

The role emphasizes customer service excellence, attention to promotional activities, and adherence to company policies and loss prevention standards. Weekend availability and a friendly demeanor are essential for success.