Guest Experience & Sales Lead

Event Network, LLC; Grand Rapids (MI); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Event Network, LLC is hiring a Sales Lead in Grand Rapids, MI to assist leadership and guide the team in delivering exceptional guest service. The role involves supervising daily operations, handling cash, and driving sales while upholding company values.

The Sales Lead is an entry-level supervisor position, requiring 18+ years to apply, with responsibilities spanning opening/closing duties, team development, and adherence to policies and standards across the venue.

Qualifications

• Entry-level supervisor; must be 18+ to apply.
• Leads Sales Team to ensure optimal guest service.
• Performs opening and closing operations.
• Balances cash and safe; handles higher-level transactions.
• Resolves guest service issues in partnership with Store Director.
• Builds relationships with team members to support business results.
• Pursues opportunities for self development and learning.
• Follows e|n core values and policies.

Responsabilités

• Hold self accountable to e|n standards of performance and behavior.
• Lead the sales team to deliver optimal guest service.
• Assist Store Director and Assistant Store Director in achieving sales targets.
• Manage cash handling and register accuracy.
• Ensure cleanliness, merchandising and store presentation per directives.
• Support loss prevention procedures and policy compliance.

Description du poste

Event Network, LLC is hiring a Sales Lead in Grand Rapids, MI to assist leadership and guide the team in delivering exceptional guest service. The role involves supervising daily operations, handling cash, and driving sales while upholding company values.

The Sales Lead is an entry-level supervisor position, requiring 18+ years to apply, with responsibilities spanning opening/closing duties, team development, and adherence to policies and standards across the venue.