Guest Experience Lead — Retail Sales & Service

Event Network, LLC; Chicago (IL); On-site; USD 20,664 - 27,552; Full time

Job summary

Event Network, LLC in Chicago is seeking a Sales Lead to assist the Store Director and drive guest service excellence. You will oversee the team, handle daily cash and balance, and perform opening/closing duties as a frontline supervisor.

This entry-level supervisory role focuses on delivering engaging guest experiences, achieving sales goals, and maintaining store standards. You will foster teamwork and adhere to company policies while representing our brand at premier venues.

Qualifications

• Leadership experience in a retail setting preferred.
• Excellent guest service and communication skills essential.
• Able to stand for long periods and assist with cash handling.

Responsibilities

• Lead the sales team to deliver optimal guest service.
• Assist Store Director and Assistant Store Director in daily operations.
• Manage opening and closing processes and balance cash transactions.
• Maintain visual and merchandise standards and ensure safety.
• Foster team development and align with company policies.

Skills

Leadership

Guest service

Cash handling

Sales

Communication

Tools

POS system

Job description

Event Network, LLC in Chicago is seeking a Sales Lead to assist the Store Director and drive guest service excellence. You will oversee the team, handle daily cash and balance, and perform opening/closing duties as a frontline supervisor.

This entry-level supervisory role focuses on delivering engaging guest experiences, achieving sales goals, and maintaining store standards. You will foster teamwork and adhere to company policies while representing our brand at premier venues.