Guest Experience & Safety Liaison (Front Desk & Security)

HealthPartners; Stillwater (MN); Hybrid; USD 22,000 - 28,000; Full time

Job summary

HealthPartners is hiring a Guest Experience Specialist at Lakeview Hospital in Stillwater. You will provide a warm welcome at the front desk, greet patients and guests, and collaborate with volunteers to guide visitors and staff throughout the facility.

You will monitor safety equipment, assist with wayfinding and wheelchair escorts, and support the communications desk. The role includes after-hours screening and coordinating with security as needed. Education: High School Diploma or equivalent.

Qualifications

• High School Diploma or equivalent is required.
• Strong customer service and communication skills are essential.
• Ability to manage calls, greet guests, and assist visitors throughout the facility.

Responsibilities

• Greet patients and guests at the front desk and provide a warm welcome.
• Collaborate with volunteers and the communication desk to guide visitors and staff.
• Provide wheelchair escort and wayfinding assistance across the facility.
• Monitor safety equipment and report maintenance or safety concerns as needed.

Education

High School Diploma or equivalent

Job description

HealthPartners is hiring a Guest Experience Specialist at Lakeview Hospital in Stillwater. You will provide a warm welcome at the front desk, greet patients and guests, and collaborate with volunteers to guide visitors and staff throughout the facility.

You will monitor safety equipment, assist with wayfinding and wheelchair escorts, and support the communications desk. The role includes after-hours screening and coordinating with security as needed. Education: High School Diploma or equivalent.