Guest Experience & Safety Coordinator

Lakeview Hospital; Stillwater (MN); On-site; USD 21,000 - 28,000; Part time

Job summary

Lakeview Hospital in Stillwater, MN is seeking a friendly Guest Service Specialist to greet patients and visitors at the front desk and in the communications booth. You will coordinate with volunteers, assist with wayfinding, provide wheelchair escort, and support team members as needed.

You will monitor safety and privacy, screen after-hours visitors, and liaise with security guards by phone and radio. The role requires a positive, proactive service mindset and the ability to manage multiple

Qualifications

• High School Diploma or equivalent.
• Ability to multi-task and handle multiple priorities within time constraints.
• Strong written and verbal communication skills.
• Ability to adhere to privacy and confidentiality laws, policies, and procedures.
• Proficient in using MS Word and Excel.

Responsibilities

• Greet patients, guests and team members at the front desk and communications booth.
• Provide wayfinding assistance and wheelchair escort for patients and visitors.
• Coordinate with volunteers and the communication desk to support daily operations.
• Loster the security liaison role and maintain professional service standards.

Skills

Communication skills

Multi-tasking

Privacy & confidentiality compliance

Education

High School Diploma or equivalent

Tools

MS Word

Excel

Job description

Lakeview Hospital in Stillwater, MN is seeking a friendly Guest Service Specialist to greet patients and visitors at the front desk and in the communications booth. You will coordinate with volunteers, assist with wayfinding, provide wheelchair escort, and support team members as needed.

You will monitor safety and privacy, screen after-hours visitors, and liaise with security guards by phone and radio. The role requires a positive, proactive service mindset and the ability to manage multiple