Guest Experience & Safety Ambassador

University Health; San Antonio (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

University Health in San Antonio, TX is seeking a security patient services representative responsible for assisting patients, guests, staff and physicians. You will serve as a positive representative, respond to requests, provide information, and patrol the property to ensure safety.

This role supports Guest Relations and helps uphold University Health’s Commitment to Service Excellence. A high school diploma or GED and 2 years of experience (or 15 college hours) are required; 3 years in

Qualifications

• Requires high school diploma or GED with 2 years of experience or 15 semester hours toward college degree.
• 3 years of experience in customer service or public safety preferred.

Responsibilities

• Provide service, information and aid to patients, guests, staff and physicians.
• Respond to requests for assistance and patrol property to ensure safety of life and property.
• Promote University Health’s Guest Relations Policy.

Skills

Customer service

Public safety

Guest relations

Education

High school diploma or GED

15 semester hours toward college degree

Job description

University Health in San Antonio, TX is seeking a security patient services representative responsible for assisting patients, guests, staff and physicians. You will serve as a positive representative, respond to requests, provide information, and patrol the property to ensure safety.

This role supports Guest Relations and helps uphold University Health’s Commitment to Service Excellence. A high school diploma or GED and 2 years of experience (or 15 college hours) are required; 3 years in