Lead Security Ambassador

University Health; San Antonio (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Bexar County Hospital District Police Department is seeking a supervising security professional for full-time, rotating shift work at University Health in San Antonio. The role involves mentoring security staff, managing assignments, and ensuring safety across facilities and posts.

Requirements include a high school diploma and several years in security with supervisory experience preferred; candidates should demonstrate strong guest relations and service to patients, staff, and physicians.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Supervises and manages work assignments of all Security Ambassadors/Sr. Security Ambassadors.
• Mentors PSL, VMA and PSA personnel.
• Provides service and aid to patients, guests, staff and physicians.
• Responds to requests for assistance and patrols property to ensure safety of life and property.
• Enforces University Health and departmental policies and regulations.
• Completes all VMA/PSL/PSA work schedules and approves time off requests.
• Promotes University Health’s Guest Relations Policy.

Education

High school diploma or equivalent

Job description

Bexar County Hospital District Police Department

Full Time

Rotating Shifts

Salary Range: $18.45 - $22.25

POSITION SUMMARY/RESPONSIBILITIES
Supervises and manages the work assignments of all Security Ambassadors/Sr. Security Ambassadors providing support to their assigned facilities/posts. Provides direct mentoring to all Public Safety Lead (PSL), Visitor Management Ambassador (VMA) and Public Safety Ambassador (PSA) personnel. Provides service, information and aid to the patients, guests, staff and physicians of the University Health. Serves as a positive representative of University Health and supports University Health’s Commitment to Service Excellence standards. Responds to requests for assistance and provides patrol of property to ensure the safety and security of life and property of patients, visitors, staff and physicians on all property owned, leased, rented or otherwise under the jurisdiction and control of University Health. Complies with and enforces University Health and departmental policies and regulations. Completes all VMA/PSL/PSA work schedules approves time off requests. Promotes University Health’s Guest Relations Policy.

EDUCATION/EXPERIENCE
A high school diploma or its equivalent is required. Five years of experience in a related field such as security, detention, or loss prevention is preferred. Three years in a supervisory capacity preferred.