Guest Experience Runner: Housekeeping & Delivery

HHM Hospitality; Big Sky (MT); On-site; USD 21,000 - 28,000; Full time

Job summary

HHM Hotels in Big Sky, MT is seeking a Housekeeping Runner to support room attendants by fulfilling guest requests and delivering items with prompt, courteous service.

You will assist housekeeping, manage supplies, report maintenance needs, and uphold HHM’s sustainability guidelines. This role requires English communication, physical stamina, and a team-oriented, guest-focused attitude. This position is full-time and on-site at our mountain resort.

Qualifications

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills.

Responsibilities

• Report to Housekeeping Office at start of shift.
• Fulfill and deliver guest requests with the proper presentation.
• Inventory and maintain cleanliness of linen closets and trash areas.
• Resupply guest room supplies in the linen closet daily.
• Assist guests and respond to requests in a timely manner.
• Report maintenance deficiencies to housekeeping and safety concerns.
• Operate and maintain equipment and supplies properly.

Skills

English proficiency

Customer service

Multitasking

Job description

HHM Hotels in Big Sky, MT is seeking a Housekeeping Runner to support room attendants by fulfilling guest requests and delivering items with prompt, courteous service.

You will assist housekeeping, manage supplies, report maintenance needs, and uphold HHM’s sustainability guidelines. This role requires English communication, physical stamina, and a team-oriented, guest-focused attitude. This position is full-time and on-site at our mountain resort.