Guest Experience Runner - Housekeeping

The Westin DFW Airport; Irving (TX); Presencial; USD 28 000 - 36 000; Tempo integral

Resumo da oferta

The Westin DFW Airport in Irving, TX is seeking a Housekeeping Runner to fulfill and deliver guest requests with the proper presentation. You will assist housekeeping by removing trash and soiled linen from floors.

Report to the Housekeeping Office at shift start, deliver items promptly, restock linen closets, and maintain clean storage areas. A positive attitude and adherence to safety and sustainability guidelines are essential for success.

Qualificações

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills.

Responsabilidades

• Report Housekeeping Office and PBX team at start of shift.
• Fulfill and deliver guest requests with the proper presentation.
• Inventory and maintain cleanliness of all linen closets and empty trash.
• Resupply guest room supplies in the linen closet daily.
• Offer assistance to guest when requested or needed.
• Report any maintenance deficiencies to housekeeping.
• Employ proper use and maintenance of equipment and supplies.
• Make sure all storage closets are clean and neat daily
• Respond appropriately to any hotel emergency or safety situation.
• Pick up and deliver guest request items in a timely manner and calling them in as complete once they have been delivered.
• Report to work as scheduled, in proper uniform, and following company appearance standards.
• Collect trash from various areas throughout the property and take it to the designated area.
• Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Other duties as assigned by management.

Conhecimentos

English communication

Descrição da oferta de emprego

The Westin DFW Airport in Irving, TX is seeking a Housekeeping Runner to fulfill and deliver guest requests with the proper presentation. You will assist housekeeping by removing trash and soiled linen from floors.

Report to the Housekeeping Office at shift start, deliver items promptly, restock linen closets, and maintain clean storage areas. A positive attitude and adherence to safety and sustainability guidelines are essential for success.