Guest Experience Runner - Housekeeping

HHM Hospitality; Irving (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

The Westin Dallas Fort Worth Airport hotel, part of HHM Hospitality, is seeking a Housekeeping Runner to support the housekeeping team and deliver guest requests with the appropriate presentation. You will assist in removing trash and soiled linen, stock linen closets, and ensure daily clean, orderly storage areas while maintaining a friendly, guest-focused attitude.

Responsibilities include reporting to the housekeeping office at shift start, responding to guest needs, and adhering to safety

Qualifications

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills.

Responsibilities

• Report to Housekeeping Office and PBX team at start of shift.
• Fulfill and deliver guest requests with the proper presentation.
• Inventory and maintain cleanliness of linen closets and empty trash.
• Resupply guest room supplies in the linen closet daily.
• Offer assistance to guest when requested or needed.
• Report maintenance deficiencies to housekeeping.
• Maintain clean and neat storage closets daily.
• Respond to hotel emergencies or safety situations.

Skills

English communication

Organizational skills

Job description

The Westin Dallas Fort Worth Airport hotel, part of HHM Hospitality, is seeking a Housekeeping Runner to support the housekeeping team and deliver guest requests with the appropriate presentation. You will assist in removing trash and soiled linen, stock linen closets, and ensure daily clean, orderly storage areas while maintaining a friendly, guest-focused attitude.

Responsibilities include reporting to the housekeeping office at shift start, responding to guest needs, and adhering to safety