Guest Experience Runner for Fast-Paced Hospitality

Peoplebank; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

F1® Arcade is seeking a dedicated Runner to join our team at the Boston location. You will be responsible for prompt food and beverage delivery, addressing guest questions with professionalism, and coordinating with kitchen and bar teams to ensure accuracy and timeliness.

You will maintain a clean service area and stay informed about all menu items, ingredients, and promotions while accommodating dietary requirements and allergens as needed.

Qualifications

• Customer-facing hospitality experience preferred.
• Ability to answer questions about menu offerings and dietary needs.
• Strong communication with kitchen and bar teams.

Responsibilities

• Ensure prompt and accurate delivery of food and beverages.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.
• Maintain a clean, organized, and fully stocked service area.
• Maintain up-to-date knowledge of all menu offerings, ingredients, and promotions.

Skills

Guest Service

Food & Beverage Delivery

Communication

Dietary & Allergens Knowledge

Job description

F1® Arcade is seeking a dedicated Runner to join our team at the Boston location. You will be responsible for prompt food and beverage delivery, addressing guest questions with professionalism, and coordinating with kitchen and bar teams to ensure accuracy and timeliness.

You will maintain a clean service area and stay informed about all menu items, ingredients, and promotions while accommodating dietary requirements and allergens as needed.