Guest Experience Room Attendant (Flexible Schedule)

Ivy Hospitality; Westlake (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Ivy Hospitality is seeking a Housekeeper to maintain guest rooms and public areas, ensuring a welcoming and clean hotel environment. The role emphasizes safety, guest privacy, and responsive service to requests and complaints.

Responsibilities include cleaning rooms, stocking carts, documenting tasks, and collaborating with colleagues. Flexibility for varying shifts, including nights and weekends, is required.

Qualifications

• High School diploma or equivalent preferred.
• No prior experience required; hospitality experience is a plus.
• Basic communication skills, both verbal and written.
• Must be able to stand and exert well-paced mobility for up to 8 hours.
• Must be able to lift up to 30 lbs regularly and safely.
• Flexibility to work varying schedules, including nights, weekends, and holidays.

Responsibilities

• Clean and reset guest bedrooms and bathrooms according to standards.
• Maintain cleanliness of hallways and public areas as assigned.
• Assist other housekeeping staff and stock carts and linen storage rooms.
• Complete room assignment sheets accurately and document issues.
• Respond promptly to guest requests and complaints to ensure satisfaction.
• Follow procedures for entering rooms and protect guest privacy.
• Report maintenance issues to the supervisor and communicate with team.
• Be familiar with safety, security, and emergency procedures.

Skills

Basic communication

Education

High School diploma or equivalent

Job description

Ivy Hospitality is seeking a Housekeeper to maintain guest rooms and public areas, ensuring a welcoming and clean hotel environment. The role emphasizes safety, guest privacy, and responsive service to requests and complaints.

Responsibilities include cleaning rooms, stocking carts, documenting tasks, and collaborating with colleagues. Flexibility for varying shifts, including nights and weekends, is required.