Guest Experience & Rewards Specialist (Evenings & Weekends)
Caesars Entertainment
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Job summary
Caesars Entertainment Corporation is hiring for a guest services role at our Kansas City location. This position places you in a lively casino environment, helping guests navigate the Caesars Rewards program, resolve account challenges, and ensure smooth operations on the floor.
You will greet guests, offer personalized service, manage access to the Laurel Lounge, and collaborate with teams across departments to create memorable experiences. Shifts include evenings, weekends, and holidays.
Job description
Caesars Entertainment Corporation is hiring for a guest services role at our Kansas City location. This position places you in a lively casino environment, helping guests navigate the Caesars Rewards program, resolve account challenges, and ensure smooth operations on the floor.
You will greet guests, offer personalized service, manage access to the Laurel Lounge, and collaborate with teams across departments to create memorable experiences. Shifts include evenings, weekends, and holidays.
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