Guest‑Experience Retail Specialist

montage; Bluffton (SC); On-site; USD 28,000 - 38,000; Full time

Job summary

Montage International invites applications for a Salesperson to assist guests with retail needs, delivering warm, personalized service and product knowledge on the sales floor.

The role requires engaging guests, maintaining clean, well-stocked displays, and collaborating with other departments to ensure flawless service. Weekend and holiday availability is preferred for this hospitality-oriented position at Montage's Bluffton resort location.

Qualifications

• Hospitality experience preferred.
• Available to work weekends and holidays.
• Previous retail sales or customer service experience required.

Responsibilities

• Extensive product knowledge and keen personalized service we strive to make each retail purchase a memorable one.
• Circulate on the floor, continually checking merchandise displays to ensure that the store is well stocked.
• Provide a warm welcome and a fond farewell to each and every guest that comes through our door.
• Use Hotel Retail Sequence of Service guidelines in all interactions with our guests.
• Handle guests’ requests by reading and anticipating their needs and upselling new products.
• Responsible for all opening and/or closing duties.
• Making sure your areas are clean and orderly.
• Providing lateral service for other departments will be a necessary duty to ensure flawless personalized service for all internal and external guests.

Skills

Hospitality experience

Weekend availability

Customer service

Job description

Montage International invites applications for a Salesperson to assist guests with retail needs, delivering warm, personalized service and product knowledge on the sales floor.

The role requires engaging guests, maintaining clean, well-stocked displays, and collaborating with other departments to ensure flawless service. Weekend and holiday availability is preferred for this hospitality-oriented position at Montage's Bluffton resort location.