Guest Experience & Retail Sales Associate

Space Needle; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Long term disability

401k with match

Deferred compensation

Paid personal days

Paid time off

Tuition reimbursement

Family leave

Employee discount

Charitable contributions/matching

Transit/parking stipend

Job summary

The Space Needle in Seattle is seeking a Retail Sales Associate to join our Guest Services team. You will process tickets and retail purchases, upsell packages, and ensure a clean, safe, and welcoming environment for Guests and Team Members.

Ideal candidates have proven guest service skills, professional appearance, and the ability to communicate clearly in English. This full-time, hourly role offers competitive benefits and growth opportunities in a dynamic destination.

Qualifications

• Proven great Guest service skills.
• Professional appearance and attitude.
• Ability to effectively communicate using the English language.
• Strong initiative, multi-tasking, and decision-making ability.
• Effective problem-solving techniques and troubleshooting capabilities.
• Competent in general principles of mathematics.
• Team player attitude.
• Ability to react quickly and correctly in a fast-paced environment.
• Comfortable working with a diverse population.
• Proven cash handling experience.
• General computer literacy.
• Ability to lift 25 pounds, stand long periods, and work in confined space.

Responsibilities

• Process transactions accurately through a POS for admissions packages and retail purchases.
• Upsell tickets and retail items to meet guests’ needs.
• Maintain an even flow of visitors and assist guests with questions.
• Assist in opening and closing department routines and keep area clean.
• Support safety and security at workstations and across the guest journey.

Skills

Guest service

Professional appearance

English communication

Multi-tasking

Problem solving

Cash handling

Team player

General computer literacy

Tools

General computer literacy

Job description

The Space Needle in Seattle is seeking a Retail Sales Associate to join our Guest Services team. You will process tickets and retail purchases, upsell packages, and ensure a clean, safe, and welcoming environment for Guests and Team Members.

Ideal candidates have proven guest service skills, professional appearance, and the ability to communicate clearly in English. This full-time, hourly role offers competitive benefits and growth opportunities in a dynamic destination.