Guest Experience Retail Sales Associate

Macy's, Inc.; Greensburg (Westmoreland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Inc. in Greensburg is seeking a Retail Selling Colleague to blend selling that delivers results with genuine hospitality.

You take time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn visits into memorable moments.

Qualifications

• Friendly, customer-focused approach with the ability to upsell and meet goals.
• Clear communication with customers, coworkers and supervisors.
• Comfortable using cash registers and handling transactions.

Responsibilities

• Greet customers, assist on the sales floor, and provide personalized recommendations.
• Drive performance by meeting sales goals and promoting the Loyalty program.
• Keep the selling area clean, organized, and inviting for customers.
• Support merchandise moves and price updates as needed.
• Finish customer interactions with a thank-you and ensure a positive checkout experience.

Skills

Customer service

Communication

Teamwork

Flexibility

Cash handling

Job description

Macy's Inc. in Greensburg is seeking a Retail Selling Colleague to blend selling that delivers results with genuine hospitality.

You take time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn visits into memorable moments.