GALLERY ATTENDANT

San Antonio Museum of Art; San Antonio (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

The San Antonio Museum of Art seeks a part-time Gallery Attendant to patrol galleries, interact with visitors, and maintain a safe museum environment.

Ideal candidates will have strong communication skills, the ability to stand for long periods, and flexibility for evenings, weekends, and holidays. Prior customer service or security experience is preferred.

Qualifications

• Flexible schedule including evenings, weekends, and holidays.
• Ability to stand for long periods and work in a museum environment.
• Prior customer service and security related experience preferred.

Responsibilities

• Observes and patrols museum facilities to safeguard assets, staff, public and collection.
• Reports unusual or unsafe situations to supervisor per procedures.
• Responds promptly to alarms and incidents and takes appropriate action.
• Follows Post Orders and communicates clearly to the public.
• Monitors and inputs information into the museum's security systems.
• Performs other duties as assigned by the Visitation Supervisor or Manager.

Skills

Observation skills

Communication skills

Conflict resolution

Independent work

Security awareness

Customer service

Job description

Title: Gallery Attendant

Department: Protective Services

Reports To: Director of Protective Services

Job Type: Part-time | Temporary

Pay: $14. 00/Hourly, Non-Exempt

San Antonio Museum of Art seeks a Full-Time Gallery Attendant to work in galleries of the Museum. Ideal candidate must have excellent communication skills and must enjoy interacting with the public. Position requires willingness to stand for long periods of time. Schedule will include holidays, weekends, and evening hours. Must be flexible and work scheduled shifts. Prior customer service and security related experience is preferred; interest in art and enthusiasm for interacting with visitors is required.

Primary Duties

• Observes and patrols Museum facilities to safeguard and protect assets, staff, public and collection.
• Reports unusual, suspicious, or unsafe situations to supervisor, acts accordingly to supervisor instructions or set procedures.
• Respond promptly to alarms and incidents, assessing situations and taking appropriate action.
• Follows procedures as set forth in the Post Orders manual.
• Issues courteous, concise, and clear information to the public to provide for a safe and secure Museum experience.
• Monitors and inputs information into the Museum’s Fire and Security computer system.
• Performs other duties as assigned by the Visitation Supervisor or Visitation Manager.

Working Conditions

• Normal museum environment.
• Occasional outdoor duty around the museum campus

Minimum Qualifications

• Must be available to work flexible schedule, including evenings, weekends, and holidays, as needed to meet operational demands.
• Ability to handle conflicts or difficult situations with professionalism and tact.
• Excellent observation skills with the ability to quickly identify potential security threats.
• Excellent surveillance skills.
• Strong written and verbal communication skills for effective incident reporting and customer interactions.
• Ability to work independently with minimal supervision while maintaining a high volume of alertness.

Physical Requirements

• Occasionally required to lift, drag and/or move up to 35lbs.
• Body agility and equilibrium involved in activities such as walking, climbing, and balancing.
• Back and leg coordination involved in activities such as stooping, kneeling, bending, squatting, crawling, and crouching
• Arm, hand, and finger dexterity with at least one hand involved in activities such as reaching, handling, and feeling.
• Good speaking and hearing ability, and good eyesight.
• Must be able to sit and stand for long periods of time.
• Physical ability to climb stairs and work in a multi-level building.

About The San Antonio Museum Of Art

The San Antonio Museum of Art serves as a forum to explore and connect with art that spans the world’s geographies, artistic periods, genres, and cultures. Its collection contains nearly 30,000 works representing 5,000 years of history and is particularly strong in arts of the Americas; ancient Egyptian, Greek and Roman art; Asian art; and contemporary art.

San Antonio is the nation’s seventh-largest city and is consistently listed as one of its fastest-growing. The Museum is housed in the historic Lone Star Brewery on the Museum Reach of San Antonio’s River Walk and is committed to promoting the rich cultural heritage and life of the city. It hosts hundreds of events and public programs each year, including concerts, performances, tours, lectures, symposia, and interactive experiences. As an active civic leader, the Museum is dedicated to enriching the cultural life of the city and the region, and to supporting its creative community.

E-Verify Participation

San Antonio Museum of Art participates in E-Verify to confirm the identity and employment eligibility of all new hires. Candidates must provide documentation to establish identity and legal authorization to work in the United States.

EEO Statement

San Antonio Museum of Art is an Equal Opportunity Employer. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job posting describes you, then you are highly encouraged to apply for this role.

SAMA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.