GALLERY ATTENDANT

Paycom - ATS; San Antonio (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

San Antonio Museum of Art is seeking a part-time Gallery Attendant to patrol galleries, assist visitors and safeguard the collection. Ideal candidates have strong communication skills and enjoy interacting with the public, with prior customer service and security experience preferred.

Position requires standing for long periods and a schedule that may include holidays, weekends, and evenings. The role involves using the museum's security computer system and reporting incidents to supervision.

Qualifications

• Excellent communication skills and enjoyment of interacting with the public.
• Prior customer service and security-related experience preferred; interest in art and visitors required.
• Flexible schedule including evenings, weekends, and holidays; ability to stand for long periods.

Responsibilities

• Observes and patrols museum facilities to safeguard assets, staff, public and collection.
• Reports unusual or suspicious or unsafe situations to supervisor and acts accordingly.
• Responds promptly to alarms and incidents, assessing situations and taking appropriate action.
• Follows procedures as set forth in the Post Orders manual and provides clear information to the public.
• Monitors and inputs information into the Museum’s Fire and Security computer system.
• Performs other duties as assigned by the Visitation Supervisor or Visitation Manager.

Skills

Communication

Customer Service

Public Interaction

Observation

Security Awareness

Tools

Security System

Job description

Title: Gallery AttendantDepartment: Protective ServicesReports To: Director of Protective ServicesJob Type: Part-time | TemporaryPay: $14. 00/Hourly, Non-ExemptSan Antonio Museum of Art seeks a Full-Time Gallery Attendant to work in galleries of the Museum. Ideal candidate must have excellent communication skills and must enjoy interacting with the public. Position requires willingness to stand for long periods of time. Schedule will include holidays, weekends, and evening hours. Must be flexible and work scheduled shifts. Prior customer service and security related experience is preferred; interest in art and enthusiasm for interacting with visitors is required.Primary Duties:Observes and patrols Museum facilities to safeguard and protect assets, staff, public and collection.Reports unusual, suspicious, or unsafe situations to supervisor, acts accordingly to supervisor instructions or set procedures.Respond promptly to alarms and incidents, assessing situations and taking appropriate action.Follows procedures as set forth in the Post Orders manual.Issues courteous, concise, and clear information to the public to provide for a safe and secure Museum experience.Monitors and inputs information into the Museum’s Fire and Security computer system.Performs other duties as assigned by the Visitation Supervisor or Visitation Manager.Working Conditions:Normal museum environment.Occasional outdoor duty around the museum campusMinimum Qualifications:Must be available to work flexible schedule, including evenings, weekends, and holidays, as needed to meet operational demands.Ability to handle conflicts or difficult situations with professionalism and tact.Excellent observation skills with the ability to quickly identify potential security threats.Excellent surveillance skills.Strong written and verbal communication skills for effective incident reporting and customer interactions.Ability to work independently with minimal supervision while maintaining a high volume of alertness.Physical Requirements:The physical requirements of the position described here are representative of those that must be met by an employee to perform successfully.Occasionally required to lift, drag and/or move up to 35lbs.Body agility and equilibrium involved in activities such as walking, climbing, and balancing.Back and leg coordination involved in activities such as stooping, kneeling, bending, squatting, crawling, and crouchingArm, hand, and finger dexterity with at least one hand involved in activities such as reaching, handling, and feeling.Good speaking and hearing ability, and good eyesight.Must be able to sit and stand for long periods of time.Physical ability to climb stairs and work in a multi-level building.About the San Antonio Museum of ArtThe San Antonio Museum of Art serves as a forum to explore and connect with art that spans the world’s geographies, artistic periods, genres, and cultures. Its collection contains nearly 30,000 works representing 5,000 years of history and is particularly strong in arts of the Americas; ancient Egyptian, Greek and Roman art; Asian art; and contemporary art.San Antonio is the nation’s seventh-largest city and is consistently listed as one of its fastest-growing. The Museum is housed in the historic Lone Star Brewery on the Museum Reach of San Antonio’s River Walk and is committed to promoting the rich cultural heritage and life of the city. It hosts hundreds of events and public programs each year, including concerts, performances, tours, lectures, symposia, and interactive experiences. As an active civic leader, the Museum is dedicated to enriching the cultural life of the city and the region, and to supporting its creative community.E-Verify Participation:San Antonio Museum of Art participates in E-Verify to confirm the identity and employment eligibility of all new hires. Candidates must provide documentation to establish identity and legal authorization to work in the United States.EEO Statement:San Antonio Museum of Art is an Equal Opportunity Employer. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job posting describes you, then you are highly encouraged to apply for this role.SAMA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.