Guest Experience & Reservations Associate (Front Desk)

ASTORIA PARK CONSERVANCY; Winfield Township (IN); On-site; USD 25,000 - 36,000; Part time

Job summary

ASTORIA PARK CONSERVANCY is seeking a Welcome Center Front Desk Attendant to greet guests, manage reservations, and support pool and changing room upkeep in a dynamic park setting. The role blends indoor responsibilities with outdoor tasks and requires a friendly, organized team player.

Shifts are a mix of weekday, evening, and weekend hours, with compensation of $22/hour plus tips, which can add $1–$3 more per hour. Applicants must be 21+ to sell beer and hard seltzer.

Qualifications

• Must be 21+ to sell beer and hard seltzer.
• Ability to work a mix of weekday, evening, and weekend shifts.
• Strong guest services mindset and teamwork skills.

Responsibilities

• Greet guests at the welcome center and check them in.
• Handle computer reservations and pool/concessions bookings.
• Perform general upkeep of pools and changing rooms.
• Assist with concessions sales and product handling.
• Answer phones and respond to emails in a timely manner.
• Provide excellent guest and member services.

Skills

Customer service

Phone handling

Email communication

Cash handling

Job description

ASTORIA PARK CONSERVANCY is seeking a Welcome Center Front Desk Attendant to greet guests, manage reservations, and support pool and changing room upkeep in a dynamic park setting. The role blends indoor responsibilities with outdoor tasks and requires a friendly, organized team player.

Shifts are a mix of weekday, evening, and weekend hours, with compensation of $22/hour plus tips, which can add $1–$3 more per hour. Applicants must be 21+ to sell beer and hard seltzer.