Guest Experience & Rentals Coordinator

Roberts Resorts & Communities; Arizona; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Complimentary stay at our resorts

Inclusive community

Job summary

Roberts Resorts & Communities is seeking a front desk and reservations professional to manage guest check-ins, reservations, and resident support.

You will handle rental contracts, coordinate housekeeping, and address guest issues while maintaining accurate records and a welcoming, service-driven environment. The role requires strong communication, organizational skills, and local knowledge of the area.

Qualifications

• High school diploma or GED.
• 1–2 years related experience and/or training, or equivalent.
• Able to read simple words and numbers with clear communication.
• Ability to follow instructions and work in a team.

Responsibilities

• Provide outstanding customer service to guests and residents.
• Handle reservations and check-ins/check-outs for rentals.
• Review contracts with renters and owners as needed.
• Train and assist front desk operations.
• Resolve guest issues and coordinate unit repairs when required.
• Maintain accurate files for resident rentals and RR units.

Skills

Customer service

Communication

Organizational skills

Multitasking

Problem solving

Local knowledge

Education

High school diploma

Tools

QuickBooks

Word

Outlook

Campspot

Rent Manager

Job description

Roberts Resorts & Communities is seeking a front desk and reservations professional to manage guest check-ins, reservations, and resident support.

You will handle rental contracts, coordinate housekeeping, and address guest issues while maintaining accurate records and a welcoming, service-driven environment. The role requires strong communication, organizational skills, and local knowledge of the area.