Guest Experience & Quick-Service Associate

Wawa, Inc.; Mount Olive (IL); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) + matching

Education Assistance Program

Paid time off

Store discounts

Flexible schedules

Job summary

Wawa, Inc. is hiring a Customer Service Associate (CSA) to greet and serve customers with a friendly, helpful attitude. You’ll handle orders, prepare items, operate the register, and ensure shelves are stocked and inviting.

As a CSA, you’ll be part of a beloved brand that values people, doing the right thing, and brightening every day. The role offers flexible schedules, inclusive benefits, and opportunities to grow with a market-leading convenience retailer.

Qualifications

• For CSA roles, strong communication and customer service skills are essential.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Comfortable working in a team environment.

Responsibilities

• Greet and engage with customers to meet needs quickly and courteously.
• Prepare food items and maintain clean, organized stations.
• Operate cash register, handle payments, and activate fuel/gift cards.
• Keep shelves stocked and stores clean, safe, and inviting.
• Follow policies and guidelines to ensure store operations run smoothly.
• Perform general housekeeping tasks such as cleaning and trash removal.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Job description

Wawa, Inc. is hiring a Customer Service Associate (CSA) to greet and serve customers with a friendly, helpful attitude. You’ll handle orders, prepare items, operate the register, and ensure shelves are stocked and inviting.

As a CSA, you’ll be part of a beloved brand that values people, doing the right thing, and brightening every day. The role offers flexible schedules, inclusive benefits, and opportunities to grow with a market-leading convenience retailer.