Guest Experience Quality Inspector — Resort

Vacatia

Las Vegas (NV)

On-site

USD 24,796 - 33,062

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Vacatia is seeking a Housekeeping Quality Specialist (Inspector) in Las Vegas to elevate cleanliness standards across the resort. You will conduct inspections, evaluate service delivery, and partner with departments to drive continuous improvements and support corrective actions. Pay is $21/hr with a shift from 8am to 4:30pm at 9940 S Las Vegas Blvd.

You will help shape the guest experience by upholding SOPs, documenting results, and training team members to promote service excellence.

Qualifications

1–2 years of QA, housekeeping, or guest services experience.
Hospitality experience preferred.
Background in Housekeeping, Guest Services, or Rooms Division is a plus.
High School diploma or GED required.
Bilingual candidates strongly preferred.

Responsibilities

Conduct detailed inspections of guest rooms, public areas, and back-of-house spaces to ensure everything meets brand and safety standards.
Help develop and uphold quality standards, SOPs, and inspection practices.
Document inspection results and deliver clear, actionable reports to leadership.
Partner with Housekeeping, Maintenance, and Front Office teams to resolve service issues and implement corrective actions.
Monitor third-party housekeeping and laundry contractor performance.
Maintain proper inventory levels for linens and housewares to support occupancy demands.
Support internal and external audit readiness and follow up on key action items.
Assist with guest recovery efforts and manage lost-and-found processes.
Help train team members and promote a culture of service excellence.