Guest Experience Pro: Salon Front Desk & Memberships

Railway Corp; San Antonio, Northern (TX, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision care

Disability insurance

Life Insurance

401K Match

Paid PTO

Paid Holidays

Wellness perks

Employee discounts

Referral bonuses

Job summary

Boardroom in San Antonio, TX is hiring for a BD - SAN - Alamo Quarry position. Starting pay is $15/hour plus retail and membership commissions for an hourly role, with full-time hours available.

You’ll join a team dedicated to helping clients look great, feel confident, and build lasting connections. The role emphasizes excellent service, appointment management, and proactive customer communication.

Qualifications

• Minimum 2 years of customer service experience.
• Must be 18+ to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• A positive, uplifting attitude is a must.
• Attention to detail in a fast-paced environment.
• Excellent communication abilities verbally, over the phone, and in messaging.

Responsibilities

• Provide outstanding customer service to ensure everyone feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system to check in/out clients, collect payments, document client information, manage appointments, and memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Communication

Team player

Job description

Boardroom in San Antonio, TX is hiring for a BD - SAN - Alamo Quarry position. Starting pay is $15/hour plus retail and membership commissions for an hourly role, with full-time hours available.

You’ll join a team dedicated to helping clients look great, feel confident, and build lasting connections. The role emphasizes excellent service, appointment management, and proactive customer communication.