Guest Experience Pro - Part-Time Front Desk

sportadvisory

Romulus (MI)

On-site

USD 17,000 - 22,000

Part time

4 days ago
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Job summary

Romulus Athletic Center is seeking a part-time Guest Services Team Member at Romulus, MI. You will greet guests, provide information, register guests and process payments for leagues, camps, clinics, and drop-ins, and help with wayfinding and event scores.

The role emphasizes excellent guest service, strong communication, and the ability to stay organized in a fast-paced environment while upholding venue policies and confidentiality.

Qualifications

  • Ability to work with guests of all ages.
  • Flexible schedule including nights, weekends, holidays.
  • Excellent verbal and written communication.
  • Detail-oriented with strong organizational skills.
  • Ability to operate a computer.

Responsibilities

  • Greet guests and provide information and wayfinding as needed.
  • Register guests and process payments for leagues, camps, clinics, drop-in, etc.
  • Be knowledgeable about facility programs (format, pricing, meeting dates/times).
  • Operate multi-line phones and record waivers and event information.
  • Record event scores and print game sheets daily.
  • Enforce venue policies and procedures and resolve guest concerns.
  • Complete special projects and daily assignments as assigned.

Skills

Guest service
Communication skills
Multi-tasking
Team player
Calm under pressure

Job description

Romulus Athletic Center is seeking a part-time Guest Services Team Member at Romulus, MI. You will greet guests, provide information, register guests and process payments for leagues, camps, clinics, and drop-ins, and help with wayfinding and event scores.

The role emphasizes excellent guest service, strong communication, and the ability to stay organized in a fast-paced environment while upholding venue policies and confidentiality.

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