Guest Experience Pro — Front of House

Chick-fil-A

Farmingville (NY)

On-site

USD 2,066,000 - 2,617,000

Part time

11 days ago
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Benefits offered by this job

Paid time off
Medical, dental, and vision insurance
401(k) after one year
Employee meals
Paid training and leadership developm
Discount programs
Scholarship program
Closed Sundays
Team environment

Job summary

Chick-fil-A Expressway Plaza is seeking a Front of House Team Member to be the face of the restaurant, delivering hospitality and care to every guest. You will greet guests, take orders, manage the register, and support a high-energy, welcoming environment.

The role emphasizes guest-first service, teamwork, and a commitment to Chick-fil-A's values of hospitality and excellence. Training, employee meals, and growth opportunities are highlighted as part of a supportive team culture.

Qualifications

  • Excellent communication and interpersonal skills.
  • Ability to manage high-volume guest interactions with grace.
  • Willingness to receive feedback and grow professionally.
  • Friendly, positive attitude with a heart for service.

Responsibilities

  • Deliver warm hospitality and greet guests.
  • Accurately take and fulfill guest orders with attention to detail.
  • Operate the register and handle cash/credit with integrity.
  • Anticipate guest needs and go the extra mile to exceed expectations.
  • Maintain cleanliness and organization of front-of-house.
  • Collaborate with team to ensure smooth operations.
  • Address guest concerns professionally and with care.
  • Model Chick-fil-A values of hospitality, excellence, and servant leadership.
  • Assist onboarding of new front-of-house team members.

Skills

Communication
Guest service
High-volume handling
Problem solving
Teamwork
Reliability

Job description

Chick-fil-A Expressway Plaza is seeking a Front of House Team Member to be the face of the restaurant, delivering hospitality and care to every guest. You will greet guests, take orders, manage the register, and support a high-energy, welcoming environment.

The role emphasizes guest-first service, teamwork, and a commitment to Chick-fil-A's values of hospitality and excellence. Training, employee meals, and growth opportunities are highlighted as part of a supportive team culture.

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