Front of House Team Member

Chick-fil-A; Farmingville (NY); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

401(k) after one year

Employee meals

Paid training and leadership developm

Discount programs

Scholarship program

Closed Sundays

Team environment

Job summary

Chick-fil-A Expressway Plaza is seeking a Front of House Team Member to be the face of the restaurant, delivering hospitality and care to every guest. You will greet guests, take orders, manage the register, and support a high-energy, welcoming environment.

The role emphasizes guest-first service, teamwork, and a commitment to Chick-fil-A's values of hospitality and excellence. Training, employee meals, and growth opportunities are highlighted as part of a supportive team culture.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to manage high-volume guest interactions with grace.
• Willingness to receive feedback and grow professionally.
• Friendly, positive attitude with a heart for service.

Responsibilities

• Deliver warm hospitality and greet guests.
• Accurately take and fulfill guest orders with attention to detail.
• Operate the register and handle cash/credit with integrity.
• Anticipate guest needs and go the extra mile to exceed expectations.
• Maintain cleanliness and organization of front-of-house.
• Collaborate with team to ensure smooth operations.
• Address guest concerns professionally and with care.
• Model Chick-fil-A values of hospitality, excellence, and servant leadership.
• Assist onboarding of new front-of-house team members.

Skills

Communication

Guest service

High-volume handling

Problem solving

Teamwork

Reliability

Job description

About Us

At Chick-fil-A Expressway Plaza, we believe working here is more than just a job—it's a stepping stone to a meaningful career. As a locally owned and operated franchise, we’re committed to developing future leaders, fostering a team-first culture, and giving back to our community. Our core values include Respect, Integrity, Service, and Excellence. Together, we RISE!

Position Overview

As a Front of House Team Member at Chick-fil-A Expressway Plaza, you will be the face of our restaurant, creating memorable experiences for every guest who walks through our doors. You’ll have the opportunity to serve with excellence, build genuine relationships, and contribute to the welcoming, high-energy environment that sets Chick-fil-A apart. This role plays a key part in delivering the hospitality and care our brand is known for.

Responsibilities

• Deliver remarkable hospitality by warmly greeting guests and ensuring a welcoming environment
• Accurately take and fulfill guest orders while maintaining a sense of urgency and attention to detail
• Operate the register system efficiently and handle cash and credit transactions with integrity
• Anticipate guest needs and go the extra mile to exceed expectations
• Maintain cleanliness and organization
• Work collaboratively with fellow team members to maintain a smooth and positive front-of-house operation
• Handle guest concerns or questions with professionalism, patience, and care
• Model Chick-fil-A’s core values of hospitality, excellence, and servant leadership in all interactions
• Assist in onboarding and welcoming new front-of-house team members by setting a positive example

Perks & Benefits

• Paid time off
• Medical, dental, and vision insurance
• 401(k) (after one year of service)
• Employee meals
• Paid training and leadership development
• Discount programs
• Remarkable Futures Scholarship Program
• Closed Sundays
• Working with an amazing team

What We're Looking For

• Excellent communication and interpersonal skills
• Confidence in handling high-volume guest interactions with grace
• Quick-thinking, problem-solving mindset with a guest-first focus
• Willingness to receive feedback and grow professionally
• Friendly, positive attitude with a heart for service
• Reliable and punctual with dependable transportation

Chick-fil-A is an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected under applicable federal, state, or local law. Applicants must be legally authorized to work in the United States, and employment eligibility will be verified as required by law. If you require reasonable accommodation during the application or employment process, please notify Human Resources.

Employment with Chick-fil-A is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. This job posting is not intended to be a contract of employment and does not create contractual rights or obligations of any kind. Chick-fil-A reserves the right to revise the duties and responsibilities of this position at any time.

At Chick-fil-A Expressway Plaza, we believe working here is more than just a job—it's a stepping stone to a meaningful career. As a locally owned and operated franchise, we’re committed to developing future leaders, fostering a team-first culture, and giving back to our community. Our core values include Respect, Integrity, Service, and Excellence. Together, we RISE!