Guest Experience Pro — Flexible Retail Schedule

Target; Washington (District of Columbia); On-site; USD 27,000 - 40,000; Full time

Job summary

Target is hiring a Small Format Team Member in the United States. You’ll greet guests, help solve their needs, stock the floor, and keep displays neat while maintaining price accuracy. You’ll work across departments to ensure a full, welcoming store experience.

Strong guest service, teamwork, and attention to detail are essential. Training will provide the rest, including safety and compliance responsibilities and potential use of powered equipment where certified.

Qualifications

• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners.
• Work both independently and with a team.
• Resolve guest questions immediately.
• Attention to detail and follow a multi-step process.
• Capable of remaining focused in a fast-paced environment.

Responsibilities

• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Help guests as you complete workload with minimal guest disruption.
• Work in all departments to ensure sales floor is full, zoned and in stock for guests.
• Assist with truck unload process and stock product to the sales floor.
• Make changes to salesfloor merchandise displays or all departments.
• Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments.
• Complete scans and system audit functions to ensure inventory accuracy.
• Support execution of major transitions.
• Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed.
• Accurately execute all fills (i.e., fill the floor, liability fills, and guest requests) and organize and store reserve product from all departments.
• Process all inbound deliveries to ensure inventory accuracy.
• Complete all backroom daily and weekly audits.
• If certified, operated powered equipment to move merchandise on the sales floor and in the backroom.
• Maintain backroom organization and location accuracy and follow equipment guidelines.
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• All other duties based on business needs

Skills

Guest service

Teamwork

Flexibility

Problem solving

Communication

Handheld scanners

Tools

Handheld scanners

Job description

Target is hiring a Small Format Team Member in the United States. You’ll greet guests, help solve their needs, stock the floor, and keep displays neat while maintaining price accuracy. You’ll work across departments to ensure a full, welcoming store experience.

Strong guest service, teamwork, and attention to detail are essential. Training will provide the rest, including safety and compliance responsibilities and potential use of powered equipment where certified.