Guest Experience Pro - Fast-Paced Med Cuisine Team

Meddys; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Opportunities for advancement

Job summary

Meddys is a fast-growing restaurant brand seeking team members to join our service-driven locations. You will work with others to deliver outstanding guest experiences, manage orders, and maintain a clean, welcoming environment.

Roles emphasize reliable scheduling, safety, and training for advancement as we expand across the central Midwest. Weekend availability, strong communication, and a customer-first attitude are essential.

Qualifications

• Must be able to consistently work 30 hours a week.
• Must be available to work weekends.
• Maintain reliable transportation and travel to every store location in the region if necessary.
• Maintain a clean and professional appearance.
• Must be able to safely lift up to 50lbs and move quickly in a fast-paced environment.
• Must be able to consistently access online scheduling software and stay in communication with the store managers.
• Knowledge of Food Safety Laws.
• 1 year of customer service experience or more.
• Aloha POS system experience.

Responsibilities

• Handle food and beverage with the knowledge and care to prevent foodborne illnesses.
• Deliver orders to guests and bus tables in a cyclical pattern.
• Provide drink refills and table service to prevent interruption of guest’s meals.
• Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area.
• Deliver and, if necessary, explain the complimentary pita bread to every dine-in guest.
• Ensure food meets the taste, temperature, aesthetic, and portion standards of the brand.
• Fulfill complete orders for guests in a timely manner by prioritization and double checking.
• Perform exemplary customer service at the ordering counter, identifying guest needs.
• Echo "Welcome to Meddys" and give departing guests a farewell.
• Promote, exhibit, and deliver a culture of excellence, growth and candor.
• Make exceptions for guests even when it’s difficult.
• Hold yourself and coworkers accountable with integrity and empathy.
• Perform cash and credit sales responsibly while limiting errors and ensuring accuracy.
• Stay aware of the surroundings at all times and keep coworkers safe from unnecessary risk.
• Keep managers informed of any need-to-know information.
• Fulfill the requirements of your assigned shift position and help others with theirs when there is a disproportionate number of tasks to be done.
• if bartending, serve in accordance with Alcoholic Beverage Control Guidelines

Skills

Customer service

Teamwork

Communication

Tools

Aloha POS

Job description

Meddys is a fast-growing restaurant brand seeking team members to join our service-driven locations. You will work with others to deliver outstanding guest experiences, manage orders, and maintain a clean, welcoming environment.

Roles emphasize reliable scheduling, safety, and training for advancement as we expand across the central Midwest. Weekend availability, strong communication, and a customer-first attitude are essential.