Guest Experience Phone Operator

Aimbridge Hospitality; Destin (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Paid Time Off

401(k) Retirement Plan

Employee Assistance Program

Job summary

Aimbridge Hospitality is seeking a Telephone Operator for their hotel in Destin, Florida. This role is essential in providing the first impression for guests, requiring a friendly demeanor and excellent communication skills.

As a Telephone Operator, you will direct guest calls, provide information, and assist with front desk tasks. Ideal candidates will have a high school diploma and experience in hospitality.

The position offers medical benefits, paid time off, and a dynamic work environment.

Qualifications

• Respond to incoming calls and direct them appropriately.
• Maintain a warm and courteous demeanor.
• Provide information about the hotel and area.

Responsibilities

• Handle guest requests and maintain activity logs.
• Assist front desk procedures as assigned.

Skills

Friendliness and professionalism

Multitasking

Problem-solving abilities

Education

High school diploma or equivalent

Job description

Aimbridge Hospitality is seeking a Telephone Operator for their hotel in Destin, Florida. This role is essential in providing the first impression for guests, requiring a friendly demeanor and excellent communication skills.

As a Telephone Operator, you will direct guest calls, provide information, and assist with front desk tasks. Ideal candidates will have a high school diploma and experience in hospitality.

The position offers medical benefits, paid time off, and a dynamic work environment.