Guest Experience & Operations Supervisor

Thompson Hospitality; Norfolk (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Chick-fil-A Norfolk State University is seeking a Supervisor responsible for leading dining facility operations. This role involves supervising staff, managing daily operations, and ensuring high-quality customer service.

The ideal candidate has supervisory experience in food service, excellent communication skills, and a passion for maintaining a safe and efficient dining environment. Join a team that values leadership and a commitment to service excellence.

Qualifications

• Proven supervisory experience in food service management.
• Strong communication skills to enhance customer experience.
• Knowledge of food safety and health regulations.

Responsibilities

• Supervise dining facility staff and coordinate tasks.
• Train staff on customer service and complaint resolution.
• Manage daily operations and optimize efficiency.

Skills

Supervisory experience in food service

Interpersonal and communication skills

Problem-solving skills

Adaptability in a fast-paced environment

Job description

Chick-fil-A Norfolk State University is seeking a Supervisor responsible for leading dining facility operations. This role involves supervising staff, managing daily operations, and ensuring high-quality customer service.

The ideal candidate has supervisory experience in food service, excellent communication skills, and a passion for maintaining a safe and efficient dining environment. Join a team that values leadership and a commitment to service excellence.